Visitor

 • 

1 Message

Monday, June 29th, 2026 12:53 AM

Cancel Service

Need to cancel service. Moving and going with another service. 

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Selected Oldest First

Official Employee

 • 

268 Messages

15 hours ago

@user_60uu05 Thanks for reaching out, we can look into helping you with this. Thanks for using our services for the time that you did

Please send us a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forum's page.

Here are the detailed steps to direct message us:

• Click "Sign In" if necessary

• Click the "Direct Message” icon (upper right corner of this page)

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the "to" line and select "Xfinity Support" from the drop-down list

• Type your message in the text area near the bottom of the window

• Press Enter to send your message

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