Cancel service

@user_78hxmw

Thanks for reaching out to us we do hate to lose you as a customer, but we understand your concerns.

Depending on how your account was created and when it was created you may or may not have an option to cancel your services online or through our website.

You would have to reach out to us on one of our many social media platforms such as this one or call the 800 number or even visit a local retail Xfinity store location. https://www.xfinity.com/cancel

But what's great about this platform is I can help you with any of your Xfinity service needs!

 To get started go ahead and send me a direct message including your first and last name and complete service address

Here's the detailed steps to direct message us: 

• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message