user_e7525a, Hi there! Thanks for taking the time out of your Wednesday to reach out. I’m sorry to hear you’re thinking about canceling your service. You've reached the right team of experts who can help with this over social media. Before we move forward, could you share a bit about what’s prompting the cancellation? Sometimes we can resolve the issue quickly or offer options that better fit what you need.
XfinityGabriel
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