Visitor

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1 Message

Tuesday, February 3rd, 2026 8:23 PM

Cancel service

Is there a way to cancel service through chat?

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Selected Oldest First

Official Employee

 • 

3K Messages

11 hours ago

 

user_dxizza

Hi there! Thanks for taking the time to reach out. We will surely miss your business and hate to see you go. You’ve come to the right team of experts to assist with this over social media. We offer two options mainly to cancel services, which are to call in or visit a store like in this link here. For further assistance, please feel free to send us a direct message with your first/last name and full address. You can start by clicking the "direct message" icon in the upper right page of our forum page. Once you click on that, input our shared handle Xfinity Support to send us a direct message.

 

Visitor

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1 Message

10 hours ago

Not being able to cancel online is another great example of a reason I'm leaving xfinity. 

Official Employee

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2.9K Messages

9 hours ago

 

user_dxizza I'm glad we were able to help you with your disconnection request. 

 

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