Visitor

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2 Messages

Wednesday, December 17th, 2025 10:10 PM

Cancel service

Hello, I need help canceling my account 

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Selected Oldest First

Official Employee

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2.8K Messages

2 hours ago

 

user_llsr32 Thank you so much for reaching out for help with canceling your services.  We always hate to see a customer leave, but that is something we can help with.

If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you. To send a Direct Message, please click on the chat icon in the top-right corner of the screen, next to the bell icon, and then type or select "Xfinity Support" to initiate a direct message. 

 

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