Visitor

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1 Message

Wednesday, December 10th, 2025 1:34 PM

Cancel service

Hi, I need assistance with canceling my account. I do not have time for a phone call. 

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Official Employee

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4K Messages

2 months ago

@user_i75a9k

Please send me a Direct Message with your name and service address so that I can fully dive into this for you! I will leave you instructions on how to initiate the message with us! I look forward to working with you soon!


- Click "Sign In" if necessary
- Click the "Direct Message" icon (upper right corner of this page)
- Click the "New message" (pencil and paper) icon
- Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
- Type your message in the text area near the bottom of the window
- Press Enter to send your message

Official Employee

 • 

3.1K Messages

2 months ago

We want to thank you for reaching out on the Community Forum for support with cancelling your account @user_i75a9k. We are glad we were able to resolve your issue. Never hesitate to create another public post for any of your future account and service needs! 

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