Cancel service

user_644dtg I am sorry to hear you are leaving. Any of our support teams are able to assist with setting up a disconnect request for you. You can also stop into any store location if needed, so you are not waiting around for us. We can also help get a disconnect request set up for you as well send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account. To send a Direct Message, please click on the chat icon in the top-right corner of the screen, next to the bell icon, and then type or select "Xfinity Support" to initiate a direct message.