Visitor
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1 Message
Cancel service
I would like to be billed my original monthly service fee (it’s gone up significantly), or I would like to cancel.
Visitor
•
1 Message
I would like to be billed my original monthly service fee (it’s gone up significantly), or I would like to cancel.
XfinityAmira
Official Employee
•
4.2K Messages
17 hours ago
Hi user_l6gqf8! Thanks for taking the time to visit our Xfinity Forum. We value you as a customer, and we certainly do not want to lose you. I understand you would like to lower your monthly bill, and my team would love to see what offers we have available to better fit your billing needs. To assist you with this, please send us a Direct Message. Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message icon” (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the To line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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