Visitor
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1 Message
Cancel Service
It's impossible to get hold of an agent to cancel the service. I've waited 2+ hours and they never get back to me. I want to cancel my service with xfinity now.
Visitor
•
1 Message
It's impossible to get hold of an agent to cancel the service. I've waited 2+ hours and they never get back to me. I want to cancel my service with xfinity now.
Official Solution
XfinityMatthew
Official Employee
•
207 Messages
15 hours ago
Thanks again for reaching out to us @user_dba282 . Glad we could assist with the disconnection of your account. Please reach out if you need further assistance.
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XfinityBenjaminM
Official Employee
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2.1K Messages
3 days ago
Click "Sign In" if necessary
• Click the "Direct Message" icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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