It breaks my heart to hear you are leaving us. As much as I don’t want you to go, I will make sure we get this taken care of promptly ! . Please send me a direct message to get started
To send a direct message:
Click "Sign In" if necessary.
Click the "Direct Message" icon in the upper right - it looks like a chat bubble
Click the "New message" (pencil and paper) icon just to the right of Conversations
Type "Xfinity Support" in the "To:" line - do not use the Employee's name!
Type your message in the text area near the bottom of the window
Press Enter to send it
To expedite your request, we ask that you please include your name, the account holder name (if different), and the service addres
XfinityOrlandoM
Official Employee
•
1.4K Messages
2 months ago
@user_2yhnr5
Hello, thank you for reaching out!
This link https://www.xfinity.com/cancel has great information on how you can cancel your Xfinity services
It breaks my heart to hear you are leaving us. As much as I don’t want you to go, I will make sure we get this taken care of promptly ! . Please send me a direct message to get started
To send a direct message:
Click "Sign In" if necessary.
Click the "Direct Message" icon in the upper right - it looks like a chat bubble
Click the "New message" (pencil and paper) icon just to the right of Conversations
Type "Xfinity Support" in the "To:" line - do not use the Employee's name!
Type your message in the text area near the bottom of the window
Press Enter to send it
To expedite your request, we ask that you please include your name, the account holder name (if different), and the service addres
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