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Monday, September 2nd, 2024 1:04 AM

Cancel service

I need to cancel my service

Official Employee

 • 

1K Messages

3 months ago

@user_2x7bxr
Hi! Thank you for reaching out. I can help you get your service disconnected. Please, send a DM to Xfinity Support with your name and address. See you there!

 

Here are the detailed steps to direct message us:

 

• Click "Sign In" if necessary

•Click the "Direct Message” icon (upper right corner of this page) or https://forums.xfinity.com/direct-messaging

•Click the "New message" (pencil and paper) icon

•Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list

•Type your message in the text area near the bottom of the window

•Press Enter to send your message

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