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Monday, November 25th, 2024 9:27 PM

Cancel paramount +

I cancel a couple of weeks ago but still billed

Expert

 • 

107.2K Messages

19 hours ago

Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. 

Official Employee

 • 

2.3K Messages

19 hours ago

Hi there, user_0cvt4w! We are happy to check on Paramount+ for you and ensure your account is perfect.

Please send us a direct message with your full name and complete service address to “Xfinity Support”. To do so, click on the direct messaging icon located at the top right of this forums page.

Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message

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