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Monday, July 22nd, 2024 2:34 PM

Cancel My Xfinity Service

I would like to cancel my Xfinity service. I have made an appointment but have not received a call back, and I am having a very difficult time continuing online. What should I do? I want to cancel by August 8.

Official Employee

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1.4K Messages

4 months ago

 

user_wbsf9r, Thank you for reaching out to Xfinity Support. We would be happy to assist you. 

Please send us a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forum's page. 

Here's the detailed steps to direct message us: 

• Click "Sign In" if necessary 

• Click the "Direct Message” icon (upper right corner of this page) 

• Click the "New message" (pencil and paper) icon 

• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list 

• Type your message in the text area near the bottom of the window 

• Press Enter to send your message 

 

 

2 Messages

Thank you for reply. I'll try. 

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