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Thursday, August 15th, 2024 6:39 AM

cancel my subscription [Edited]

I have emailed and messaged xfinity multiple times to cancel my subscription. They never do and keep billing me even though I requested them to stop the plan long back. They keep increasing the bills and spam call me.
[Edited: "Soliciting"]



Official Employee

 • 

2.5K Messages

3 months ago

I would be happy to assist you with removing a subscription you no longer want. @user_jghlpq

 

Please send me a Direct Message with your name and service address so that I can fully dive into this for you! I will leave you instructions on how to initiate the message with us! I look forward to working with you soon!


- Click "Sign In" if necessary
- Click the "Direct Message" icon (upper right corner of this page)
- Click the "New message" (pencil and paper) icon
- Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
- Type your message in the text area near the bottom of the window
- Press Enter to send your message

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