Cancel My Service

Sujay, thank you for stopping in for help with your disconnect request. We hate to see a customer go, but we are able to assist with a disconnect request for you. If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account. To send a Direct Message, please click on the chat icon in the top-right corner of the screen, next to the bell icon, and then type or select "Xfinity Support" to initiate a direct message.