Visitor
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1 Message
Cancel my payment
I really need to cancel my payment right now before it goes through because I needed to give a certain amount but it just pay the full amount and well I really need to cancel it to pay the right amount. And I check in customer service but there was no option to cancel and no number to call after hours.
XfinityWilliam
Official Employee
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1.2K Messages
3 years ago
Hi @user_a2a9bd. We can not cancel pending payments on our end. The best course of action, would be to contact your bank and ask for a stop payment before it is processed.
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