Visitor
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1 Message
Cancel my account on Oct. 15th.
Please cancel my account on Oct. 15th.
I've been an ideal customer, please be an ideal business and cancel my account without hassling me.
I signed up on line and expect to be able to cancel on line.
I am a polite man, but I am not a meek man. If I must I will contact VISA about a chargeback, the Washington AGs office to file a complaint and the FCC to file a complaint with their telecommunications division. However, my goal is to end my business relationship with Xfinity on good terms.
Thank you.
XfinityKei
Official Employee
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2.8K Messages
44 minutes ago
@user_t3x7mg Our team can help you with your account changes.
Can you please direct message me your first and last name along with your full service address so I can assist you further?
To do so, click on the chat icon located at the top right of this forum's page.
Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "Start new conversation" (pencil and paper) icon
• Type "Xfinity Support" in the "to" line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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