Good afternoon @Elaeo85. We'd be happy to look into your MGM+ subscription request. Could you please send our team a direct message with your full name and full address? Thanks!
To send a "Direct Message" ("Private") message:
Click "Sign In" if necessary
• Click the "Direct Message chat" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
I also noticed, when paying my comcast bill today, that not only am I being charged WAY too much as a senior on fixed income and now price going up, but noticed also a charge for $5.99 for MGM+ that i didn't order nor even know what it is. Please help me cancel it on my account. $6.00 isn't much help, but it's something.
@user_gmyd10 Hello, I would be happy to review the bill and see how we can lower the monthly rate. Please send us a direct message with your full name and service address.
Here are the detailed steps to Direct Message us:
• Click "Sign In" if necessary
• Click the "Direct Message" icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
XfinityRaf
Official Employee
•
877 Messages
1 year ago
Good afternoon @Elaeo85. We'd be happy to look into your MGM+ subscription request. Could you please send our team a direct message with your full name and full address? Thanks!
To send a "Direct Message" ("Private") message:
Click "Sign In" if necessary
• Click the "Direct Message chat" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it
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user_gmyd10
1 Message
1 year ago
I also noticed, when paying my comcast bill today, that not only am I being charged WAY too much as a senior on fixed income and now price going up, but noticed also a charge for $5.99 for MGM+ that i didn't order nor even know what it is. Please help me cancel it on my account. $6.00 isn't much help, but it's something.
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0