U

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1 Message

Friday, September 15th, 2023 5:23 AM

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Can you help me return my equipment

I haven’t returned my equipment and now it got sent to collections and they charged me twice $120 and a late fee so like it’s around $400 but I’ll return and come in I think can you help me with that my address is [Edited: "Personal Information"] and my name is Gesvin [Edited: "Personal Information"]. Thanks. 

Expert

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31.6K Messages

2 years ago

@user_1c6a26 

I haven’t returned my equipment and now it got sent to collections and they charged me twice $120 and a late fee so like it’s around $400 but I’ll return and come in I think can you help me with that my address is [Edited: "Personal Information"] and my name is Gesvin [Edited: "Personal Information"]. Thanks. 

You can return your equipment to your nearest Comcast store or to UPS where they will box it and put a return label on it.  Make sure you get a receipt that shows the serial numbers of the equipment you are returning.

1 Message

2 years ago

please email me a label to return my equipment, Bonnie [Edited: "Personal Information"]

(edited)

Expert

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31.6K Messages

@user_f8059d​ 

You can return your equipment to a Comcast store or take it to UPS.  They will box and label it for you.  In both places make sure you get a receipt that shows the serial number of the equipment you are returning.

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