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Friday, October 11th, 2024

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Can someone explain to me why the price of the same wifi plan almost doubles after one year?

First of all, it is norm that once you sign up a wifi plan (in my case, Performance Pro Internet) and you get a promotion, you would have the price doubled two years after (in my case, started with 29.99/month and then increased to 59.99/month). 

What I do not understand is that, why after the price doubled, the price doubled again after one year with the same wifi plan (now it is 105/month).

It just does not make same to me because I think I do not know I was signing up a contract for a wifi plan with a promotion under another promotion. Will there be another promotion ending soon that I am not aware of?

Please enlighten me.

 

Oldest First
Selected Oldest First

Official Employee

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1.7K Messages

10 months ago

 

user_1uqaen I can understand how the the price increase can be confusing, and my team is happy to help. The promotional pricing on an agreement will always be cheaper than the non-agreement pricing. My team will be glad to look into a new promotion for you to help reduce your bill.
 
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