topherchris's profile

Contributor

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103 Messages

Monday, May 19th, 2025 11:20 PM

can someone at xfinty review my bill and make recommendations to save money

hi ... i'm a senior citizen ...

can someone at xfinty review my bill and make recommendations to save money ... thanks

currently i pay:

choice TV              $30.00

broadcast tv fee    $29.80

internet connect    $72.00

xfinity voice           $30.00

3 product discount  $40.00

autopay discount     $10.00

peacock premium    included

tv box + remote       $12.00

modem                     $15.00

taxes and fees            $11.55

total bill                     $150.35

Expert

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110.4K Messages

20 hours ago

Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. 

Contributor

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103 Messages

@EG​ thank you eg ... yes, someone please review my bill and make a suggestion for savings ... thanks

Official Employee

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2K Messages

20 hours ago

@topherchris

Thanks for reaching out to us, I'll be happy to see if we have any promotional discounts that can get you to a bill that fits your household needs for the services you love and need. To get started send me a direct message including your first and last name and your complete service address

 

Here's the detailed steps to direct message us:

    • Click "Sign In" if necessary
    • Click the "New message" (pencil and paper) icon
    • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
    • Type your message in the text area near the bottom of the window
    • Press Enter to send your message

 

Contributor

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103 Messages

@XfinityOrlandoM​ hi orlando ... thanks ... i signed in but i don't see any pencil and paper icon ... is there another way to send you my name and service address ... i have looked all over for this "new message" pencil and paper icon and i can't find it ... thanks, christopher

Official Employee

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2.1K Messages

 

topherchris If you're singed into your Xfinity Community Forums account, you should see a text bubble near the notification bell. The text bubble will take you to the direct messaging platform. 

 

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Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
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