The concern is not "Xfinity App" help related. Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
@user_2985d1 Hello! Thank you for reaching out to us here on our Community Forum. We can certainly take a look at your account and see what we can do for you. We'll need you to send us a Direct Message with your full name and address to assist you further. Here are instructions on how to send us a DM in case you need them:
Click "Sign In" if necessary • Click the "Direct Message" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list • Type your message in the text area near the bottom of the window • Press Enter to send your message
EG
Expert
•
116.6K Messages
2 years ago
The concern is not "Xfinity App" help related. Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityBenjaminM
Official Employee
•
2.8K Messages
2 years ago
@user_2985d1 Hello! Thank you for reaching out to us here on our Community Forum. We can certainly take a look at your account and see what we can do for you. We'll need you to send us a Direct Message with your full name and address to assist you further. Here are instructions on how to send us a DM in case you need them:
Click "Sign In" if necessary
• Click the "Direct Message" icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
We look forward to hearing from you.
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0