Can anoyone get a hold on XfinityAirelle? They are the ONLY person who can solve my issue.

I've been working with xfinity support for DAYS now, absolutely ridiculous. I have done everything, the issue is on the BACKEND. It is a glitch with your system. I need someone to fix it. XfinityAirelle has solved this exact issue before. 

https://forums.xfinity.com/conversations/billing/need-to-verify-contact-info/672ec566f5a02920e7294f35

All the details of my issue are identical as the post i just linked.