Visitor
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1 Message
Can a second name appear on the bill for an existing account member?
I want my father-in-law's name added as a secondary name on my Xfinity bill. He's already listed as a member on my account.
I spoke with support and was told this is all set, but I'd like to confirm before I rely on it. Two questions:
1. Does Xfinity actually support a second name printed on the bill, or is that separate from account member status?
2. If it is supported, how can I verify it's set up correctly on my end?
Thanks in advance.
XfinityShawn
Official Employee
•
2.6K Messages
17 hours ago
Click "Sign in" if necessary.
Click the "Direct Messaging" icon.
Click the "Start new conversion" (Pencil and paper) icon.
In the "To:" Line, type "Xfinity Support".
As you type, a drop-down list will appear. Select "Xfinity Support" from that list.
An "Xfinity Support" graphic will replace the "To:" line.
Type your message in the text area near the bottom of the window.
Press Enter to send it.
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