1 Message
Call back please
Please add this to my acct [Edited: Personal Information] got approved for ACP Comcast acct
[Edited: Personal Information] I’ve been trying to get a hold of Comcast no response only robots please help in this matter…
Maria [Edited: Personal Information]
EG
Expert
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110K Messages
2 years ago
Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityRyanE
Official Employee
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1.1K Messages
2 years ago
Hello @user_y66ga0, thanks for reaching out for help with your ACP credit.
Once you receive confirmation of your enrollment, you should see the ACP credit on your very next bill. However, depending on when you enroll, the credit may not appear until your second bill after enrollment. However, if you have any questions or concerns about your ACP application, you can contact the Internet Essentials CoE at 844-389-4681.
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