Contributor
•
28 Messages
Cable Internet promo
Diamond member. Internet service promo expired in Dec ($40 w/AutoPay & paperless billing, 500 Mbps). Now, 1 yr, $60. Need to pay LESS than this (am a senior). Can Xfinity rep please help me?
Contributor
•
28 Messages
Diamond member. Internet service promo expired in Dec ($40 w/AutoPay & paperless billing, 500 Mbps). Now, 1 yr, $60. Need to pay LESS than this (am a senior). Can Xfinity rep please help me?
Accepted Solution
XfinityAdrienne
Official Employee
•
1.8K Messages
2 hours ago
I am happy we were able to work together to get you a new promotion at a more cost-effective rate @nchad! Please don't hesitate to reach out in the future if you have any other questions/concerns, we are happy to help anytime. Our Xfinity Forums boards are great place to find lots of help and information regarding Xfinity services! Have a wonderful rest of your day.
0
0
XfinityAdrienne
Official Employee
•
1.8K Messages
3 hours ago
Good Morning, @nchad! Thank you so much for taking the time to reach out to us here on the Xfinity Forums! I know how important it is to have the best rate for the services enjoyed within the home. I would be more than to look into the account with you. Can you please send us a DM to get started?
Please send us a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forum's page.
Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "to" line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
0
0