lcampione1093's profile

New Poster


2 Messages

Mon, Oct 19, 2020 7:00 PM

Cable Fees still on my internet only plan

I recently (today) just cancelled my Comcast cable service but I kept my Comcast internet service. But my plan is still showing two fees that I know only come with cable tv: regional sports fee and broadcast tv fee. Will they drop off of my plan after the next billing cycle? Or should I call Comcast again and have them correct it?



Official Employee


2.3K Messages

8 m ago

Hello @lcampione1093, thanks for reaching out to our Digital Care Team through Forums. We appreciate you being a customer with us. The changes made and any updates to your account balance will not reflect on your end, until your next month's bill cycles out. We would be more than happy to double-check everything on our end if you would like. 


If so, please send me a Private Message including your first and last name as it appears on the account. 


To send me a Private Message, please click my name “ComcastAmira” and click “Send a message". 

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Solution.tick

New to the Community?

Start Here