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user_y4f8tn
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Saturday, March 21st, 2026 11:24 PM

CA Debt Collector Lic.

I got multiple texts and emails about unpaid debt from the CA Debt Collector Lic. #10316-99 tryin gto collect,
I got their phone number from Xfinity, but it says I can't call this company on the phone and I haven't received any contact from them yet, and keep getting texts and emails. How can I connect CA Debt Collector Lic. #10316-99 to resolve this?

I do not agree with teh debt, but Xfinity mentions I need to resolve this before claiming it's wrong!! so I decided to pay and after that, connect Xfinity for a refund. How can I connect with the collector?

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5 hours ago

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XfinityQue

Official Employee

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509 Messages

2 days ago

 

user_y4f8tn, hello there and thanks for reaching out. I understand your concern and have been there before with collections. Now, I've never personally paid a collection. I'd pay the company directly especially if they still have my account for the balance left. Now, the debt that they were claiming you owed, do you remember owing a balance to Comcast/Xfinity? Have you been able to visit a retail store to validate the account? Also, regarding the number you got from Xfinity, did you call our corporate number?

 

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