1 Message
Buy 2 lines get one free
I signed up for a third line thinking it would be free. My bill is showing that I owe $96. I’ve already spoke to an agent and they don’t know why it’s showing the third line not free but didn’t do anything to resolve this issue
XfinityShawn
Official Employee
•
1K Messages
5 months ago
Click "Sign In" if necessary
Click the "direct messaging" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it
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McGruder01
1 Message
10 days ago
I'm having the same issue. It's a bait and switch advertisement. There is no 3rd line free.
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