Visitor
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5 Messages
Business
I need a Payment arrangement but im on installment plan afraid service will be interrupted since August 31st is my due date and I need until September 4 to pay so installment plan don't cancel
Visitor
•
5 Messages
I need a Payment arrangement but im on installment plan afraid service will be interrupted since August 31st is my due date and I need until September 4 to pay so installment plan don't cancel
XfinityEva
Official Employee
•
2.7K Messages
26 days ago
Hi @user_giupta if you have a past-due balance, you may be able to pay it off in monthly installments and keep your Xfinity services active. If you qualify, you'll see an installment plan option on the Payments page when you sign in at xfinity.com. This is different from a payment arrangement or a scheduled payment.
We also offer what is called bill assistance plan and one of the requirements is to have an installment plan in place or have the past due balance paid in full (only one of both of those) and then you can see if you qualify. The Bill Assistance Plan can help with a temporary credit for six months to help lower your bill. (See full article here)
To confirm is this for a residential or a business account?
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