Visitor
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5 Messages
Bulk contract
Dear Comcast Bulk Services Team,
I am a homeowner at Lago West Homeowners Association in Plantation, Florida. Our community receives Comcast services under a bulk service agreement managed by the HOA.
The HOA has not provided homeowners with a copy of the contract, and I would like to confirm the following information directly with Comcast:
1. Confirmation that a bulk service agreement exists for Lago West HOA.
2. The start date, renewal date, and term length of the current agreement.
3. The services included (e.g., cable, internet, or both) and the total monthly amount Comcast bills the HOA.
4. The name and contact information of the Comcast account manager or representative assigned to Lago West HOA.
I understand that Comcast may not be able to release the full contract, but a summary or verification letter of the above details would be greatly appreciated.
Thank you for your assistance in clarifying the agreement details for our community.
Kind regards,
[Edited: "Personal Information"]
XfinityThomasB
Official Employee
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2.3K Messages
11 hours ago
Good morning user_5hep1s
Our team would love to help address your concerns about the bulk agreement. We have provided the steps prior needed for us to gather your personal information, and discuss the specifics related to the contract. Please keep in mind that we do have millions of people that view our forums, so we ask that you keep your personal information private until we can discuss this in a private setting. You can send our team a private message with the steps below if you would like to discuss this situation further. Thank you very much for taking the time to touch base with us, and our team looks forward to helping address the concerns.
To send a Direct message:
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