1 Message
Broadcast TV Fee
Dear Xfinity,
Can you tell me why I have to pay a Xfinity Broadcast TV fee of $32.75 when I put my TV on a Xfinity Seasonal Program? I’m not sure why there even is a Broadcast TV Fee in the first place, but why do I have to pay it when I’m not even using the TV? It’s a Seasonal Hold Program, I’m gone from the house (wintering in Arizona) and will not be watching any TV at home.
I’m not happy about the Xfinity Broadcast TV fee in the first place but at least I pay it when I watch regular TV. Does Xfinity think that I will sneak back into my house during Seasonal Hold and watch local TV channels?
Regards,
JB
XfinityRaf
Official Employee
•
528 Messages
12 days ago
Good afternoon @user_b1at10. We can look into this for you. Could you please send our team a direct message with your full name and full address?
To send a "Direct Message" ("Private") message:
Click "Sign In" if necessary
• Click the "Direct Message chat" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it
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