cberr's profile

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2 Messages

Saturday, November 26th, 2022 10:56 AM

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broadcast tv fee

to save money, I recently cancelled my triple play, cancelling tv and phone and now just have internet. With just an internet package, I am realizing I cant watch things like NBC10 news for example, without having the cable service anymore. for example, when I attempt to watch, say, NBC10 news live, it asks me to log in with my xfinity account and then says i must have a cable package. Anyway, my question is, why am I being charged  $15 a month for a broadcast tv fee if I cant watch local news, which if Im not mistaken, should include nbc? Also, from researching it, ive seen several articales saying internet only cant be taxed. But I still  get charged taxes? I am in south NJ... Ill eventually caqll Xfinity, but just wanted to see hwat others experiences have been. Thanks. 

Expert

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109.5K Messages

2 years ago

Concern moved here to the Billing help section for greater exposure to the Comcast corporate employees (The Digital Care Team) for assistance. 

Problem Solver

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672 Messages

2 years ago

@cberr Thank you for reaching out to the Xfinity Forum team. There are a few things that I want to address. When switched your account to an Internet only package you most likely made the change within a billing cycle so you are seeing the broadcast fee and some taxes. Once your new billing statement generates you will not see those charges anymore. 

Since you have a Internet only package, you will not have access to any video channels. I would be happy to review your account with you. 

Could you please send our team a private message with your full name and full address?

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