clairemuller's profile

Regular Visitor

 • 

1 Message

Fri, Oct 2, 2020 12:00 PM

Broadcast fee/sports fee i dont have tv service. cancel fees

I cancelled tv service and only have internet and phone. Why am i paying for broadcast TV fee and Sports fee. Can you please remove and cancel these fees. The change of services was made on Aug 31.

 

Thank You

Responses

ComcastMartin

Official Employee

 • 

2.4K Messages

7 m ago

Hey there, @clairemuller,

 

I want to help you out with looking into your bill. This is usually because we bill 1 month in advance and depends on your billing cycle. 

Can you please private message me your full name? Thank you for posting to our forums. 
To send a private message, please click my name "ComcastMartin" then select "Send a Message" on the right side.

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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