user_def351 Thanks for reaching out to us here on Forums for assistance. Can you provide a little more detail into how we can assist you with the concern please?
According to xfinity my data usage doubled to tip me just above the cap. Happened second month in a row. My router traffic monitor disagrees. This cap only makes sense from billing perspective to to add more fees. It is a shame to advertise 1Gb internet that will cap out in a little over an hour.
EG
Expert
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109.9K Messages
3 months ago
Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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Again
Expert
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31.4K Messages
3 months ago
@user_def351
Can you go into a little bit more detail, please?
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XfinityEricB
Official Employee
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2.1K Messages
3 months ago
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user_he8dfn
7 Messages
3 months ago
According to xfinity my data usage doubled to tip me just above the cap. Happened second month in a row. My router traffic monitor disagrees. This cap only makes sense from billing perspective to to add more fees. It is a shame to advertise 1Gb internet that will cap out in a little over an hour.
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