strongca's profile

Visitor

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1 Message

Thursday, January 30th, 2025 8:24 PM

Bills for a Closed Account

Despite a number of calls to the Chats and the Live Agents at Xfinity, it does not appear possible to obtain bills for an account that I closed in 2024 because I moved.  I now need those billing records, and I cannot get access to them.

Official Employee

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1.8K Messages

3 months ago

Hi there, @strongca Thank you so much for taking the time to reach out to us regarding billing statements that you need. I'm very sorry for the inconvenience, have you tried going into the local Xfinity Store and see if they are able to assist you?-Richard

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