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Monday, January 13th, 2025 10:46 PM

Billing/phone service and charges removal

Need help from a live representative with removing voice service/charges I never knew I had, never asked for and never used and then paying bill and reconnecting internet services please 

Official Employee

 • 

936 Messages

21 hours ago

 

soleilww Hi there! I would love to assist with your request to review your voice services and have them removed. 

To get started, please use the chat icon in the upper right to enter Direct Messaging and send us a message with your full name and full address.

 

 Here are the detailed steps to direct message us:

• Click "Sign In" if necessary

• Click the "direct messaging" icon (upper right corner of this page)

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list

• Type your message in the text area near the bottom of the window

• Press Enter to send your message

 

Please let me know if you have any questions or run into any problems. 

 

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