U

Tuesday, January 16th, 2024 1:03 AM

Closed

Billing--I do not owe money

I am not a customer no longer and have not owed comcast money, yet it is showing on my credit report that I owe comcast money????

Official Employee

 • 

2.4K Messages

1 year ago

@user_8d4a92 Thank you so much for your post for help with Xfnity/Comcast showing on your credit report. Our customers do retain access to their old account billing, for issues like this that is where it is recommened to login to your account at Xfinity.com to review your previous bills. If you do not have access to your Xfinity online information any longer you can use the forgot ID and password options here: https://idm.xfinity.com/myaccount/lookup?execution=e1s1 For your password Go to xfinity.com/password. If the billing for your old account is showing $0.00 and did not have any other account you may want to check out our Fraud resource page here: https://www.xfinity.com/idtheftclaimform

(edited)

forum icon

New to the Community?

Start Here