Visitor
•
1 Message
Billing
I can't pull up my bill for my new address it keeps sending me to the old address that is disconnected telling me zero balance.
Old address:
[Edited: "Personal Information"]
New address:
[Edited: "Personal Information"]
Visitor
•
1 Message
I can't pull up my bill for my new address it keeps sending me to the old address that is disconnected telling me zero balance.
Old address:
[Edited: "Personal Information"]
New address:
[Edited: "Personal Information"]
XfinityRay
Official Employee
•
4.2K Messages
13 hours ago
Greetings, @user_67s4f1! Thanks for taking us with you to your new address! You would need to make sure your Xfinity ID is linked to the new account. This link shows how to link, unlink, and switch between accounts, https://www.xfinity.com/support/articles/switching-between-multiple-accounts. Please let me know if you are able to view it after trying these steps. We are glad to assist you!
0
0