Hello @user_j14gpg Thanks for reaching out on Xfinity Forums. If the payment is to cover a balance already past due then there may be an interruption to your service. If the account is up-to-date and you are paying a week late then the account shouldn't be shut off. I would recommend setting up a scheduled payment to avoid late fees.
XfinityMatthew
Official Employee
•
282 Messages
3 days ago
Hello @user_j14gpg Thanks for reaching out on Xfinity Forums. If the payment is to cover a balance already past due then there may be an interruption to your service. If the account is up-to-date and you are paying a week late then the account shouldn't be shut off. I would recommend setting up a scheduled payment to avoid late fees.
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