2 Messages
Billing
Every month my bill is different. They keep saying I’m over streaming but I wasn’t even home for 2 weeks out of the month to use MY WIFI!!!! 65$ to 92$ for LESS usage… Xfinity is[Edited: "Inflammatory"]
2 Messages
Every month my bill is different. They keep saying I’m over streaming but I wasn’t even home for 2 weeks out of the month to use MY WIFI!!!! 65$ to 92$ for LESS usage… Xfinity is[Edited: "Inflammatory"]
EG
Expert
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109.8K Messages
7 days ago
Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityThomasA
Official Employee
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2.3K Messages
7 days ago
This is not the feeling we want for anyone. Let's take a closer look at the billing and services and work together to ensure you're all set for success. Ag1220. Please send a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forum's page.
Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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