@user_8gosvf This is a great question. You’ve to the right place for answers. Have you logged into your Xfinity account to confirm your autopay is still on and active? I can also check and confirm for you. Can you please direct message me your first and last name along with your full service address so that I can assist Here's the detailed steps to direct message us: • Click "Sign In" if necessary • Click the "Direct Message” icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list • Type your message in the text area near the bottom of the window • Press Enter to send your message.
EG
Expert
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110.3K Messages
2 months ago
Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityKei
Official Employee
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1.5K Messages
2 months ago
@user_8gosvf This is a great question. You’ve to the right place for answers. Have you logged into your Xfinity account to confirm your autopay is still on and active? I can also check and confirm for you. Can you please direct message me your first and last name along with your full service address so that I can assist
Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message.
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0