1 Message
Billing
I am highly upset that there is no option. Is to even speak to someone over the phone. The Xfinity Assistant is no help at all. How can I talk to a live person?
1 Message
I am highly upset that there is no option. Is to even speak to someone over the phone. The Xfinity Assistant is no help at all. How can I talk to a live person?
XfinityOrlandoM
Official Employee
•
2.1K Messages
4 months ago
@user_0r11px
Thanks for reaching out to us on our forums platform, we offer many ways to speak to a live agent https://www.xfinity.com/support/contact-us whether it's through our many social media platforms or through our 800 number.
This link https://www.xfinity.com/support/articles/viewing-your-bill-online-ecobill has great information on how you can review your detailed billing statements for the past 12 months to see what changes have occurred.
This link https://www.xfinity.com/lp/ppc/upgrade-xfinity-internet-service is also a great resource to look for new promotions. do upgrades or make changes to your services.
Go ahead and send me a direct message and I'll be able to assist you with any of your billing concerns or any other concerns you have with your services.
To send a direct message you may need to:
Click "Sign In"
Click the "direct message" icon
Click the "New message" (pencil and paper) icon
Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
Type your Message in the text area near the bottom of the window
Press Enter to send it
0
0