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Wednesday, November 27th, 2024 2:05 PM
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You took a double payment out of my account
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Official Employee
3.4K Messages
1 year ago
@user_afb9aa
Thanks for reaching out, as a customer I would not be happy if I was billed twice, via our awesome Xfinity app https://www.xfinity.com/apps you can view you payment history & settings. Via the app https://www.xfinity.com/support/articles/viewing-your-bill-online-ecobill you can view your detailed bill as well as to see if you set up payment arrangement or if you are on automatic payment
XfinityOrlandoM
Official Employee
•
3.4K Messages
1 year ago
@user_afb9aa
Thanks for reaching out, as a customer I would not be happy if I was billed twice, via our awesome Xfinity app https://www.xfinity.com/apps you can view you payment history & settings. Via the app https://www.xfinity.com/support/articles/viewing-your-bill-online-ecobill you can view your detailed bill as well as to see if you set up payment arrangement or if you are on automatic payment
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