user_zsor7z, Hi there! Thanks for reaching out. I know how important it is to be able to enable and disable automatic payments as a consumer myself. You've come to the right place. We are the perfect virtual door to knock on for support. Our team of experts can help. The easiest way of turning off automatic payments is by logging in to your account online via our website or via the XFINITY app. Here is a great article for more details on turning off automatic payments. Please let me know if this helps.
EG
Expert
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110.3K Messages
8 months ago
Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityGabriel
Official Employee
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2.2K Messages
8 months ago
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