Thank you for choosing Xfinity, and for reaching out to us here for help with a payment extension, user_e212ff.
Payment arrangements allow you to pay off a past-due balance on a convenient date while continuing to enjoy your Xfinity services. Before setting up a payment arrangement, here are some things to keep in mind:
- You may be eligible to choose your payment arrangement date and add a payment method later. - Xfinity On Demand and pay per view (PPV) purchases are restricted until your payment processes. - If you cancel your payment arrangement, or if your payment can’t be processed, your service will be suspended.
If you need more time to pay your past due balance and are eligible for our flexible payment options, here is how:
1) Sign in to your Xfinity account. 2) Click Chat for options to start chatting with Xfinity Assistant. 3) Select Set up a payment arrangement in your chat. 4) Choose a payment date for your arrangement when prompted. 5) If you’re adding a payment method later, continue to set up your payment arrangement with Xfinity Assistant by choosing a due date and clicking Submit.
Additionally, if you are a residential customer and have a past-due balance, you may be eligible to pay it off in monthly installments while keeping your Xfinity services active. As you’re signing up for an installment plan, you’ll need to make a minimum payment of $50 toward your past-due balance.
You can set up an installment plan for a past-due balance. Here is how:
1) When you log in to your account and see a message about flexible payments, select Chat for options to launch Xfinity Assistant. - Note: Only qualifying customers will see this message. 2) In your chat with Xfinity Assistant, select I’d like to see my payment options. 3) To proceed with setting up an installment plan, select Installment plan. 4) If you’re ready to move forward with making a $50 payment and setting up an installment plan, select I’d like to sign up, then Sign up. 5) On the Installment plan page, select the minimum payment due, or enter a larger amount if you’d like. Don’t close the page. 6) Review the terms of your installment plan and choose your payment method for the minimum $50.00 payment required to enroll. 7) Once you’ve reviewed your payment method and carefully read the terms of your installment plan, select Submit Payment to finish your enrollment. 8) On the Payment Confirmed screen, you’ll see a confirmation of your installment plan.
XfinityThomasA
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Thank you for choosing Xfinity, and for reaching out to us here for help with a payment extension, user_e212ff.
Payment arrangements allow you to pay off a past-due balance on a convenient date while continuing to enjoy your Xfinity services. Before setting up a payment arrangement, here are some things to keep in mind:
- You may be eligible to choose your payment arrangement date and add a payment method later.
- Xfinity On Demand and pay per view (PPV) purchases are restricted until your payment processes.
- If you cancel your payment arrangement, or if your payment can’t be processed, your service will be suspended.
If you need more time to pay your past due balance and are eligible for our flexible payment options, here is how:
1) Sign in to your Xfinity account.
2) Click Chat for options to start chatting with Xfinity Assistant.
3) Select Set up a payment arrangement in your chat.
4) Choose a payment date for your arrangement when prompted.
5) If you’re adding a payment method later, continue to set up your payment arrangement with Xfinity Assistant by choosing a due date and clicking Submit.
Additionally, if you are a residential customer and have a past-due balance, you may be eligible to pay it off in monthly installments while keeping your Xfinity services active. As you’re signing up for an installment plan, you’ll need to make a minimum payment of $50 toward your past-due balance.
You can set up an installment plan for a past-due balance. Here is how:
1) When you log in to your account and see a message about flexible payments, select Chat for options to launch Xfinity Assistant.
- Note: Only qualifying customers will see this message.
2) In your chat with Xfinity Assistant, select I’d like to see my payment options.
3) To proceed with setting up an installment plan, select Installment plan.
4) If you’re ready to move forward with making a $50 payment and setting up an installment plan, select I’d like to sign up, then Sign up.
5) On the Installment plan page, select the minimum payment due, or enter a larger amount if you’d like. Don’t close the page.
6) Review the terms of your installment plan and choose your payment method for the minimum $50.00 payment required to enroll.
7) Once you’ve reviewed your payment method and carefully read the terms of your installment plan, select Submit Payment to finish your enrollment.
8) On the Payment Confirmed screen, you’ll see a confirmation of your installment plan.
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