2 Messages
Billing
I changed my service from cable and internet to just internet and returned my equipment but my bill has not changed yet?
2 Messages
I changed my service from cable and internet to just internet and returned my equipment but my bill has not changed yet?
XfinityAdrienne
Official Employee
•
1.3K Messages
1 year ago
Good Morning, @user_i036ke! Thank you so much for taking the time to reach out to there us here on the Xfinity Forums. When a change of your services is made in the middle/start of a billing cycle, you would not see the changes fully reflect until your next billing cycle as far as pricing/amount owed. You can view all the billing details and when your bill cycles here to anticipate the upcoming billing with any prorated credits/charges that were made here https://www.xfinity.com/support/articles/viewing-your-bill-online-ecobill. Please let us know if you have any other questions/concerns.
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