New Poster
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3 Messages
Billing
Has Comcast stop mailing out bills? Like have they gone to paperless billing without telling the customer/
New Poster
•
3 Messages
Has Comcast stop mailing out bills? Like have they gone to paperless billing without telling the customer/
BruceW
Gold Problem Solver
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26.4K Messages
1 year ago
They began doing that back in 2022. See https://forums.xfinity.com/conversations/billing/why-dont-i-get-my-comcast-bill-in-the-mail-anymore/6381335dea8644103394a2ee?commentId=63813d72ea8644103394a343.
Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.
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EG
Expert
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110.6K Messages
1 year ago
The concern is not "Home Networking" help related.................................. Topic moved here to the proper help section for assistance.
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XfinityTy
Official Employee
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376 Messages
1 year ago
Hello @tazzboy! All customers have the option to receive either a paperless bill, or a paper bill in the mail. You can find instructions in this link that will assist you with turning ecobill on or off: https://www.xfinity.com/support/articles/signing-up-for-paperless-billing.
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