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Thursday, March 28th, 2024 9:04 AM

Closed

Billing

I'm not giving Manager role as a primary. My family would do whatever they want.  Can they pay a bill through view mode?

Accepted Solution

Official Employee

 • 

2.1K Messages

1 year ago

Greetings, @user_u28n4e! I hope your week has been treating you well. Thanks so much for taking a moment out of your busy day to leave a post on our community forum about family user roles and permissions. You have definitely come to the right place for assistance.

 

Any user on your account can log in and make a one-time payment, as long as they are a Viewer, Member, or Manager. The Primary and the Manager are the only roles that can view the billing details and make changes to your account, but any Viewer or Member can make a payment. You can find more details about all the permissions here: https://www.xfinity.com/support/articles/billing-user-roles 

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