Greetings, @user_9lnv12, and thank you for choosing Xfinity! The paperless billing and auto-pay discount is a great way to not only save money but also cut down on clutter in the mailbox. The discount will begin within 45 days when you sign up for automatic payments and paperless billing. Depending on the timing, the discount may not always appear on your next statement but will appear on your following bill. You can learn more and check out the FAQs regarding this discount here. Please let us know if this info helps and/or if it has been more than 45 days, so we may take a closer look together. Thank you!
EG
Expert
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110K Messages
2 years ago
Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityThomasA
Official Employee
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2.3K Messages
2 years ago
Greetings, @user_9lnv12, and thank you for choosing Xfinity! The paperless billing and auto-pay discount is a great way to not only save money but also cut down on clutter in the mailbox. The discount will begin within 45 days when you sign up for automatic payments and paperless billing. Depending on the timing, the discount may not always appear on your next statement but will appear on your following bill. You can learn more and check out the FAQs regarding this discount here. Please let us know if this info helps and/or if it has been more than 45 days, so we may take a closer look together. Thank you!
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